Published on October 08, 2022 at 00:51
Louis Accardi, owner of residential heating, plumbing and air conditioning company Home Comfort Solutions in Lehighton, celebrates five successful years in business.
It really is a family business. Her mother, Dena Kistler, answers the phone and schedules any service calls that come in. Kistler’s brother, Francis Hannon, as well as Accardi’s son, Gaige, work for him.
“There’s no more family then that,” Accardi joked, and was quick to add how lucky he was to have so much support from his family.
He is a man of many talents. Originally, he studied and made a career in graphic design.
“Then there was a change and everything was going overseas and I decided to go back to school to learn a trade,” he said.
This is where Accardi developed an interest in plumbing and oil burners. He was offered a job with King Fuel and accepted the position and worked in the after-sales service and honed his skills.
As King Fuel’s business grew, the owner no longer wanted after-sales service and just wanted to sell fuel oil.
“It was perfect timing because I just wanted to do service calls, so we split the business and it pretty much made a seamless transition, between the businesses and I was basically starting out with about 3,000 customers,” a- he declared.
The company offers servicing of oil and gas boilers and furnaces, heat pumps and ductless heat pumps, oil tank installations, gas and electric water heaters, water treatment water and UV systems,
well pumps and well tank replacements, sewer camera inspection, drain cleaning, general household plumbing and a variety of air conditioning installations and repairs.
Five years of success
The company has won the first vote in the Times News Readers’ Choice contest three times, including this year.
When asked what made Home Comfort Solutions so successful in just five years, Accardi replied, “I think one of the reasons is that we give back to the community. We support local businesses and we work with other local businesses, and help community services, like churches, VFW and fire departments,” he said.
His company is part of the Downtown Partnership.
“I also do most of my advertising with local booster clubs and that’s the type of marketing we’re moving towards. I pay for online marketing, but not at the volume of some local competitors.”
He also believes that being a family business is an advantage.
You always get a voice when you call, not an answering machine.
Her mother answers the phone 24 hours a day as the business is run from her home until renovations are complete in their new building. They bought the old LaRose Insurance Building on Cypress Street in Lehighton to relocate the expanding business.
“I can’t wait to move into the new building. There will be space to park and I will hire more help and it will be good that they can come to the company to be interviewed,” he said.
Home Comfort Solutions can be reached at 484-464-3681 or https://www.homecomfortsolutionsllc.com/
Preparing for a busy day at work at Home Comfort Solutions, left to right are Francis Hannon, Erin Accardi, wife of owner and Dena Kistler, and Louis Accardi who owns the business. NEWS AMY LEAP/TIMES
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