Thrissur: At a time when the KSRTC is in a bad light due to several reports of its various problems, an incident adding fuel to the fire occurred here on Friday. KSRTC’s Thiruvananthapuram-Bengaluru Scania bus service was disrupted here and left commuters in utter exasperation for over two and a half hours. Notably, the bus supposed to reach Bengaluru in the early hours of Friday only left Thrissur on Friday morning.
Commuters raged over it and criticized authorities for service failures.
Several versions and allegations have emerged in relation to the incident. One version is that the service was interrupted due to the air conditioning not working in the premium class bus.
It would have been difficult for the concerned authorities to arrange alternative buses which are only available in Kozhikode, Kochi and Thiruvananthapuram. It is learned that the authorities informed commuters that booking a bus at 3:30 a.m. was a difficult task. As a result, commuters had to wait for an air-conditioned low-floor bus to arrive at 6:00 a.m. at the Thrissur depot. The bus headed for Kozhikode and from there the commuters were taken to Bangalore in a Scania bus.
Meanwhile, some commuters who needed to reach Bengaluru urgently left Thrissur in private buses.
The passengers are still in distress because they are in contingency. There are allegations that the bus does not have a license to take the service.