Tesla Service – Nothing to do

This is what the after-sales service technician told me when he arrived at my house to carry out the end-of-warranty check requested. I was worried that after I left warranty, something would go wrong and I would end up with a big bill (been there, done that, with other vehicles). So I thought the $200 AUD quoted was a small price to pay for peace of mind.

Tess is no longer a new car. In the past 2.5 years we have covered over 75,000 km. In fact, compared to the new models coming out of Shanghai, it’s more of an antique. I tell people that EVs are like laptops, the technology is moving very fast – “Tesla speed” perhaps. Thank goodness for live updates.

The car has not had regular maintenance, like my fossil fuel cars had to have. Some things went wrong and were fixed under warranty. I asked the tech if he did a lot of these checks, and he said no – “There’s nothing to be done.” He listed what he normally does: rotate tires, change A/C filters, check brake fluid. “What,” I said “no oil, filters, bushings and bearings?” I hope he enjoyed the joke.

Model 3 technician chest with tools for mobile maintenance. Photo by David Waterworth.

We had asked him to change the air conditioning filters some time ago, as the humid Queensland summer had caused a slight musty smell in the car, and we had had new tires fitted before that. So there was even less to do. He changed the wipers and checked the brake fluid. The bill went down to $120.

At a recent Expo event, my eagle-eyed wife noticed that the decorative dashboard strip was beginning to deteriorate.

Not much to do

Damage to the dashboard decorative strip. Photo by David Waterworth.

Also, when she washed the car, she found that both rear wheel arch inserts were damaged. Thus, an appointment was made for them to be replaced at home in our garage – still under warranty.

Not much to do

Torn rear wheel arch insert. Photo by David Waterworth.

Can’t beat this Tesla service. And he was right: there wasn’t much to do.


 


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